Well, I think we'll let the dust settle.

I know that you have been wondering where I have been.

Well, I am here to tell you that this past week has been my private roller coaster ride through Hell, compliments to Dell Computing.

I understand that one needs to suffer for their art, but really, I'm paying them, so why am I the one suffering?

It started out with the "FakeRean" trojan, which launched a horrible worm virus.  Let me say this that if get my hands on the developer of this horrible pc virius that I will single handedly wring the life, and after life, out of them.

So I called Dell, because when I bought my latest PC fom them they had this deal that gave me three years of US Based Tecnological Support for $50.  And I hate talking to "These eze J I M M Y, howl may I help you," from Banaglore.

Well the paid support didn't work.  They had a ten minute maximum wait time and each call into them had a wait time of 30 to 60 minutes.  Hell!  I could get the folks in Bangalore faster than the service I was paying!

Not only was I on wait - which just pisses people off - but was I was forced to listen to Dell's hold recording that reminded me that "most issues can be solved by rebooting your computer" or "Visit http://www.dell.com/ for technical support!"  these two messages rotated every 30 seconds. 

Do the ass clowns at Dell not understand that if someone is calling, it may not a be as simple as shutting down and rebooting it?  What kind of fucking asshole leaves that on the hold message.

I'll tell you: the assholes who sell you a premium service package and then don't give a rats ass if you call, but if you, they want you to hang up the phone, that's who.

Reader, I was steaming.

After 30 minutes on hold (for guarenteed 10 minute service) one too many times, I - you will be hard pressed to imagine this, but - I lost it.

What did I do? 

I went postal on their asses, and let's say that I expelled all of the terrible pent up ions in my soul from this whole God damned year.

I acknowledge that it sounds crazy, but everyday for the past week they have been guarenteeing me that everything was back to normal, despite things not working correctly.

Evidently something I said (could have been "lawyer" or "fraud") put the fear of God into their lives and they got on the ball today.

So we are now at a point where where the PC should work flawlessly. 

We'll see.

I'm not holding my breath.

But next machine is a MAC.