I know that you have been wondering where I have been.
Well, I am here to tell you that this past week has been my private roller coaster ride through Hell, compliments to Dell Computing.
I understand that one needs to suffer for their art, but really, I'm paying them, so why am I the one suffering?
It started out with the "FakeRean" trojan, which launched a horrible worm virus. Let me say this that if get my hands on the developer of this horrible pc virius that I will single handedly wring the life, and after life, out of them.
So I called Dell, because when I bought my latest PC fom them they had this deal that gave me three years of US Based Tecnological Support for $50. And I hate talking to "These eze J I M M Y, howl may I help you," from Banaglore.
Well the paid support didn't work. They had a ten minute maximum wait time and each call into them had a wait time of 30 to 60 minutes. Hell! I could get the folks in Bangalore faster than the service I was paying!
Not only was I on wait - which just pisses people off - but was I was forced to listen to Dell's hold recording that reminded me that "most issues can be solved by rebooting your computer" or "Visit http://www.dell.com/ for technical support!" these two messages rotated every 30 seconds.
Do the ass clowns at Dell not understand that if someone is calling, it may not a be as simple as shutting down and rebooting it? What kind of fucking asshole leaves that on the hold message.
I'll tell you: the assholes who sell you a premium service package and then don't give a rats ass if you call, but if you, they want you to hang up the phone, that's who.
Reader, I was steaming.
After 30 minutes on hold (for guarenteed 10 minute service) one too many times, I - you will be hard pressed to imagine this, but - I lost it.
What did I do?
I went postal on their asses, and let's say that I expelled all of the terrible pent up ions in my soul from this whole God damned year.
I acknowledge that it sounds crazy, but everyday for the past week they have been guarenteeing me that everything was back to normal, despite things not working correctly.
Evidently something I said (could have been "lawyer" or "fraud") put the fear of God into their lives and they got on the ball today.
So we are now at a point where where the PC should work flawlessly.
I'm not holding my breath.
But next machine is a MAC.